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FAQ

DO YOU HAVE A SIZING GUIDE?

Yes, you can find size charts for all countries on our Size Charts page.

WHAT ARE MY DELIVERY OPTIONS?

In order to keep the shipping cost as low as possible for you we use no tracking option.

DO YOU PROVIDE INTERNATIONAL DELIVERY?

Yes we do, in almost every country. See the list of countries in delivery Policy.

HOW DO I TRACK MY ORDER?

You will receive a confirmation email and your parcel is always sent withing 24 hours (excluding week end and holidays)

You can always login to your account section in order to check your order status.

HOW DO I SUBSCRIBE TO THE NEWSLETTER?

You can freely subscribe to our newsletter at the very bottom of the website. We don't send too many emails and don't resell your email to third parties. You can always unsubscribe from the mailing list if you wish to.

HOW DO I CONTACT CUSTOMER CARE?

You can send us an email on info@monaco-addict.com

WHAT IS YOUR RETURN POLICY?

Click here to read our return policies.

CAN I CHANGE OR CANCEL MY ORDER?

Yes you can, before the item is shipped and if it has already been shipped you can always return it. See our returns Policy.

WHAT PAYMENT METHODS DO YOU ACCEPT?

You can pay with your PayPal account, Visa and Mastercard.

WHY WAS MY ORDER DECLINED?

The payment was not accepted by your bank or PayPal. Please get in contact with your provider if this happens. You can also let us know (info@monaco-addict.com), we will be happy to provide some support.

MY ITEM IS FAULTY BUT I CANNOT RETURN THE ITEM AS THE 15 DAYS HAS PASSED, WHAT DO I DO?

You can send us an email at info@monaco-addict.com.

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Products in your cart: 0
Total tax: 0,00 €
Total price: 0,00 €